Digital HCM solutions are the best way forward for South African firms

06 February 2019 Consultancy.co.za

As the tax and regulatory environment in South Africa navigates a period of constant transformation, the best way for firms in the country to keep pace with the regulations is through the integration of digital human capital management (HCM) solutions, according to a senior tech consultant. 

Ian McAlister is the General Manager at Johannesburg based integrated technology solutions firm CRS Technologies. The firm’s suite of services is centred around the HCM domain, and includes integrated HR & payroll software and services as well as support with employment legislation.

Such services have never been more in demand than in the current regulatory environment in South Africa, particularly as the government looks to recharge the public coffers through constant shifts and transformations in the country’s taxation system. Firms across South Africa are struggling to keep up with the changes.

McAlister suggests that digital HCM solutions are ideal for this objective, particularly in an environment such as South Africa where a number of small and medium firms are looking to leverage the latest in technology to optimise the resources that they currently have at their disposal.

Digital HCM solutions are the best way forward for South African firms

CRS’ solutions in the HCM domain allow for the customisation of the regulatory requirements in accordance with any market in Africa where a firm may be operating. The solution not only allows South African firms to keep track of domestic changes, but offers a mechanism by which international firms looking to invest in the market can ensure that they are on secure footing. 

“If we delve into one very important area of labour legislation, governance and compliance, namely tax, we know that tax tables change on a regular basis and different countries also have different rules that govern processes and procedures,” explains McAlister on the current scenario.

“This is why an integrated HCM system makes sense. It can cater for all scenarios in operation, including centralisation, locality and globalisation. So the critical advantage for business is all the relevant information to manage these scenarios is in one place, more efficient and far easier to handle,” he adds.

Given that attracting foreign investment is currently one of the primary concerns amongst South African policy makers, such a solution could prove critical to the economy as it allows for international firms to develop a sense of familiarity with the domestic market.

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Digital transformation is more than just a question of adopting new technology

10 April 2019 Consultancy.co.za

While branding is an important aspect of creating a digital profile, true digital transformation entails the integration of technology into each and every aspect of business operations, according to CEO of Hoorah Digital Shaune Jordaan. The latter strategy is crucial to remain competitive in today’s markets.

Jordaan presents the example of Naspers as the epitome of a contemporary digital organisation. According to Jordaan, Naspers has remained ahead of the curve at every step when it has come to digital disruption, primarily by ensuring that every aspect of its operations are digitally enhanced.

The strategy to achieve such a degree of digital transformation includes a combination of innovative practices and inorganic growth. Jordaan’s claims are consistent with those being made by a number of experts regarding the South African market, all of whom agree for the need for innovation.

Even the skills and talent within an organisation must be aligned with the digital orientation of the firm, if an epidemic of unemployment is to be avoided. Nevertheless, the current scenario in South Africa still reflects a cautious approach to digital transformation, with integration being managed one step at a time.Digital transformation is more than just a question of adopting new technology

Although embracing digital integration despite the high costs associated is a big step for some small enterprises in the first place, Jordaan argues that this approach is not enough to remain competitive in the contemporary scenario, particularly as new firms are emerging that are entirely reliant on digital mechanisms.

“For far too many South African companies, the solution to this threat is to tackle one aspect of digital at a time. They might, for instance, engage a digital agency to ensure that they have a good online presence. Alternatively, they might update their IT systems and digitize some of their processes, or throw up an ecommerce store,” says Jordaan.

“What companies should instead be looking for are digital consultancies, staffed with people who are up to date with the latest digital technologies in a variety of fields and can spot opportunities as they emerge. These consultancies will also act more like a partner than a service provider, ensuring that your business’ needs are best served,” he added.

Since its establishment in 2018, Hoorah Digital has been aspiring to become a consultancy of this precise nature. The firm has expanded in scope both in terms of service offerings and in terms of geographical reach, and has won a number of lucrative contracts to become a digital partner to major firms.