Digital transformation is more than just a question of adopting new technology

10 April 2019

While branding is an important aspect of creating a digital profile, true digital transformation entails the integration of technology into each and every aspect of business operations, according to CEO of Hoorah Digital Shaune Jordaan. The latter strategy is crucial to remain competitive in today’s markets.

Jordaan presents the example of Naspers as the epitome of a contemporary digital organisation. According to Jordaan, Naspers has remained ahead of the curve at every step when it has come to digital disruption, primarily by ensuring that every aspect of its operations are digitally enhanced.

The strategy to achieve such a degree of digital transformation includes a combination of innovative practices and inorganic growth. Jordaan’s claims are consistent with those being made by a number of experts regarding the South African market, all of whom agree for the need for innovation.

Even the skills and talent within an organisation must be aligned with the digital orientation of the firm, if an epidemic of unemployment is to be avoided. Nevertheless, the current scenario in South Africa still reflects a cautious approach to digital transformation, with integration being managed one step at a time.Digital transformation is more than just a question of adopting new technology

Although embracing digital integration despite the high costs associated is a big step for some small enterprises in the first place, Jordaan argues that this approach is not enough to remain competitive in the contemporary scenario, particularly as new firms are emerging that are entirely reliant on digital mechanisms.

“For far too many South African companies, the solution to this threat is to tackle one aspect of digital at a time. They might, for instance, engage a digital agency to ensure that they have a good online presence. Alternatively, they might update their IT systems and digitize some of their processes, or throw up an ecommerce store,” says Jordaan.

“What companies should instead be looking for are digital consultancies, staffed with people who are up to date with the latest digital technologies in a variety of fields and can spot opportunities as they emerge. These consultancies will also act more like a partner than a service provider, ensuring that your business’ needs are best served,” he added.

Since its establishment in 2018, Hoorah Digital has been aspiring to become a consultancy of this precise nature. The firm has expanded in scope both in terms of service offerings and in terms of geographical reach, and has won a number of lucrative contracts to become a digital partner to major firms.

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IQBusiness and ActiveOps sign strategic partnership for digital transformation services

07 March 2019

Johannesburg-based management consultancy IQbusiness has announced a strategic partnership with UK-based digital operations management firm ActiveOps to offer hybrid services consisting of the former’s expertise in organisational transformation and the latter’s software expertise. 

Founded in 1998, IQBusiness is a management consulting firm operating out of Johannesburg. The firm offers a wide range of consulting services, including strategic advisory, human performance consulting, risk finance and analytics, process innovation and – most pertinently – technology enablement.

This last category of capabilities will now be called to action for the firm, in light of its new partnership with ActiveOps for the South African market. ActiveOps is based in Reading, England, and lays emphasis on leveraging digital applications to implement a number of transformations for its clents.

These include productivity improvement, forecasting, capacity planning, operational control, workforce optimisation and operational management consulting, all of which can be enhanced with the use of the latest digital applications. The firm has experience in digital transformations, having been active since 2005.

IQBusiness and ActiveOps sign strategic partnership for digital transformation services

The new partnership will offer clients a combination of the technology enablement expertise offered by IQbusiness with the technological enhancements offered by ActiveOps. Specifically, ActiveOps will offer its Workware software platform and its Active Operational Management method.

While the duo will focus on backend operations, perhaps their most relevant function is supporting firms with enabling hybrid work between human labour and automated technology. If such skills are not developed, South Africa is at risk of losing as many as 6 million jobs in the near future to automation, which would only add to the rampant unemployment in the country.

Commenting on the partnership, Process Innovation Lead Partner at IQbusiness David Nel  said, “In this fast-changing digital world, operations management is becoming an important area for any organisation hoping to improve efficiencies and stimulate growth, so we are excited to enter into this partnership with ActiveOps.”

Global Head of Alliance and Partnerships at ActiveOps Alex Ginger added, “The IQbusiness team has already successfully deployed ActiveOps solutions across insurance and financial sectors throughout South Africa. The combination of the excellent reputation and depth of domain knowledge that IQbusiness offers with our own digital operations management solutions creates a compelling market offering.”