Facebook selects Datacentrix as South Africa reseller partner for Workplace

16 November 2018 Consultancy.co.za 3 min. read
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South African IT services and data solutions firm Datacentrix has been appointed as a reselling partner for Facebook’s collaborative platform ‘Workplace.’ The partnership makes Datacentrix the first Workplace reseller in South Africa since the platform was launched back in 2016.

Workplace is a product from Facebook aimed at facilitating a more efficient environment for internal collaboration in the office. The product essentially leverages traditional and “familiar” Facebook features such as chat, voice notes and video calls to facilitate communication in a more professional sense.

Some of the key features of Workplace include instant messaging services, private and secure discussion portals for collaborative projects, an AI-based newsfeed designed to include updates most relevant to your work and the ability to integrate with other mobile tools and applications.

Given the increasing propensity amongst South African businesses to integrate digital tools into their operations, Facebook has now decided to market Workplace in the country. In order to resell the application, the firm has selected Gauteng-based digital solutions firm Datacentrix as a partner.

Facebook selects Datacentrix as South Africa reseller partner for Workplace

The firm has been operational in South Africa for two decades, and has offices across Gauteng, the Western Cape, Durban, Port Elizabeth and other regions in the Eastern Cape. The firm’s suite of services includes business solutions, cloud services, enterprise content management and several others.

Managing Director at Datacentrix Johann Coetzee explains, “There are an estimated two billion Facebook users globally, And, according to research company World Wide Worx, there are around 19 million South African Facebook users, up by a staggering two million since 2017. Where this is of huge advantage to local businesses is that they are able to extend a user's familiarity and comfort in using Facebook on a personal level to the workplace, saving on training costs and ensuring that employees can metaphorically hit the ground running.”

“Datacentrix's track record as a specialist cloud consultant places it in an ideal position to help South African companies to navigate today's digital world, allowing its customers to drive business efficiencies as well as user experience. The addition of a tool like Workplace to our arsenal allows us to assist our customers in further transforming communications, culture and workflows, essentially building an organisational-wide community,” he added.

Coetzee speaks within the context of a market that has been working steadily towards increasing its innovative capabilities, particularly as it looks to diversify beyond its traditional reliance on commodities while simultaneously keeping pace with global advancements in technology and business.